Information We Collect

• Personal details such as name, phone number, email address and appointment preferences.
• Health-related information voluntarily shared for appointment booking, consultation support or enquiry handling.
• Basic website usage information that helps us improve performance, accessibility and user experience.

How We Use Information

• To schedule, confirm and manage appointments or service requests.
• To communicate with patients and visitors about hospital services, enquiries and care-related updates.
• To maintain records required for healthcare operations, quality improvement and applicable compliance needs.

Information Sharing

• We do not sell personal or medical information to third parties.
• Information may be shared with authorised hospital staff, consultants or service providers only when needed to deliver care or operate hospital services.
• We may disclose information when required by law, regulation, court order or government authority.

Data Security

• We use reasonable administrative, technical and physical safeguards to protect information against unauthorised access, misuse or disclosure.
• Website communication may involve third-party tools or networks, so users should avoid submitting sensitive information unless necessary.

Your Choices and Updates

You may contact the hospital to request corrections to personal details shared with us or to ask questions about this Privacy Policy. This policy may be updated periodically, and the revised version will be posted on this page.